Terms and Conditions

Effective Date: February 24, 2025

Welcome to Chillratinie! By accessing or using our website (chillratinie.com) and making purchases at our physical location, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms
By using our website, making a purchase, or accessing any services provided by Chillratinie, you agree to be bound by these Terms and Conditions, as well as any additional terms, guidelines, or policies referenced herein. If you do not agree to these terms, please refrain from using our website and services.

2. Use of the Website

  • You agree to use our website only for lawful purposes and in accordance with these Terms and Conditions.
  • You are responsible for ensuring that your use of our website does not violate any applicable laws or regulations.
  • You must be at least 18 years of age or have parental consent to use our website and services.

3. Account Creation
To make purchases, you may be required to create an account on our website. By creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account. Notify us immediately if you suspect any unauthorized use of your account.

4. Product Information and Availability

  • We strive to provide accurate product descriptions and images, but we do not guarantee that the information is always complete, accurate, or error-free.
  • Product availability is subject to change. If an item you ordered becomes out of stock, we will notify you and either offer a suitable alternative or issue a refund.

5. Orders and Payment

  • All orders are subject to acceptance and availability. Once your order is placed, you will receive an order confirmation email. This does not signify our acceptance of your order; it is simply a confirmation that we have received it.
  • Payment must be made in full at the time of purchase. We accept various payment methods, and we reserve the right to refuse any order at our discretion.
  • If payment is unsuccessful, we will not process or ship your order until the payment is completed.

6. Pricing and Taxes

  • All prices are listed in U.S. dollars and are subject to change without notice.
  • Sales tax will be applied based on your shipping address in accordance with Kentucky state tax laws.
  • We are not responsible for any additional customs duties or import taxes that may apply to international orders.

7. Shipping and Delivery

  • We offer various shipping methods, and shipping charges will be calculated at checkout.
  • Delivery times may vary depending on the shipping method chosen and the destination.
  • Chillratinie is not responsible for delays caused by third-party couriers or unforeseen circumstances beyond our control.

8. Returns, Refunds, and Exchanges

  • Please refer to our Refund and Returns Policy for full details regarding the conditions and procedures for returns, refunds, and exchanges.

9. Promotions and Discounts

  • We may offer promotional discounts or sales from time to time. All promotions are subject to specific terms and conditions, which will be outlined at the time of the promotion.
  • Promotions cannot be combined with other offers unless explicitly stated.

10. Intellectual Property

  • All content on our website, including text, images, logos, graphics, videos, and software, is owned by or licensed to Chillratinie and is protected by copyright, trademark, and other intellectual property laws.
  • You may not use, modify, reproduce, or distribute any of our content without our prior written consent.

11. User Conduct
You agree not to:

  • Violate any laws, regulations, or third-party rights while using our website.
  • Post or transmit any harmful or illegal content (e.g., viruses, malware).
  • Engage in fraudulent activities or misuse the website for malicious purposes.

12. Limitation of Liability

  • To the maximum extent permitted by law, Chillratinie shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or the products purchased.
  • Our total liability for any claims related to your use of the website or purchases will not exceed the amount you paid for the specific product or service giving rise to the claim.

13. Privacy Policy
By using our website, you agree to the terms outlined in our Privacy Policy, which details how we collect, use, and protect your personal information.

14. Termination of Account
We reserve the right to suspend or terminate your account at any time, with or without notice, for any violation of these Terms and Conditions or for any reason deemed appropriate by us.

15. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the state of Kentucky, USA. Any disputes related to these terms shall be subject to the exclusive jurisdiction of the courts in Kentucky.

16. Changes to the Terms and Conditions
Chillratinie reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our website after such changes are posted, you agree to the updated terms.

17. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Chillratinie
180 Potter Branch Rd
Oneida, Kentucky
Phone: (606) 658-2125
Email: info@chillratinie.com
Website: chillratinie.com

By using our website, you acknowledge and accept these Terms and Conditions. Thank you for choosing Chillratinie!